Voice AI is a technology that allows humans to interact with computers, robots, and other devices using voice commands. Voice AI is a subset of artificial intelligence (AI) that uses natural language processing (NLP) to process and understand human speech. Voice AI is also known as voice-enabled AI.
Voice AI can be used in a variety of enterprise applications. Here are some use-cases of Voice AI:
- Analyzing customer support calls using Voice AI to understand customer sentiment and improve customer experience.
- Using Voice AI to automate repetitive tasks such as scheduling meetings, sending emails, etc.
- Using Voice AI to automate customer support calls and reduce the need for human agents.
- Using Voice AI to automate the process of transcribing audio files into text.
- Using Voice AI to automate the process of translating text into different languages.
Voice AI works by using natural language processing (NLP) to process and understand human speech. NLP is a branch of artificial intelligence (AI) that deals with the interaction between computers and humans using natural language.
Last updated: November 21st, 2023 at 6:56:16 PM GMT+0