Refund Policy

Payments for Skcript products and services are processed by Stripe. Refund requests are handled directly by Skcript Technologies Private Limited. This policy describes when and how we issue refunds.

1. 14-day refund window

Every customer is entitled to a full refund within 14 days of the original purchase or renewal, for any reason. Contact us within that window and we will refund in full and cancel the subscription. This applies worldwide and overrides anything below.

2. Statutory rights

Where local law grants a longer or stronger refund right, those rights apply in full.

3. Subscriptions: pro-rated refunds after 14 days

After the 14-day window, paid subscriptions are refundable on a pro-rated basis for the unused portion of the current billing period.

• Monthly plans. Refund equals the unused full days remaining in the current month, from the date we receive the request.
• Annual plans. Refund equals the unused full months remaining in the current year, from the date we receive the request. Partial months are not refunded.
• The amount is calculated against the price you actually paid, after any discount, coupon, or promotional credit.
• Once refunded, your subscription ends immediately and access to paid features is removed.

4. What is not refundable

• Past billing periods that have already elapsed, beyond the 14-day window and the pro-rated portion above.
• One-time charges, add-ons, and usage-based overages once the service has been delivered or consumed.
• Accounts terminated by us for breach of our Terms of Service.
• Taxes and fees, where local law does not require a refund.

5. Free trials

Cancel during a free trial and you are not charged. If you are charged after a trial ends because cancellation was not completed in time, contact us within 14 days and we will refund the first paid period in full.

6. How to request a refund

Email support@skcript.com with the email used for your purchase and your invoice number (found on your invoice). We respond within 1 business day and process eligible refunds through Stripe.

Refunds are returned to the original payment method. Bank processing typically takes 3 to 10 business days after the refund is issued.

7. Chargebacks

Please contact us before initiating a chargeback. A chargeback filed without first contacting us may result in account suspension while the dispute is reviewed.

8. Changes to this policy

We may update this policy. The "Last updated" date above reflects the most recent version. Existing subscriptions continue under the policy in effect at the time of their most recent renewal.

9. Contact

Skcript Technologies Pvt. Ltd.
Email: support@skcript.com
Website: skcript.com