Discovery
We meet your IT, HR and finance leads. We map your catalog items, forms, approval rules and the workarounds you use in ServiceNow today.
You get: A one-page build spec for you to approve.
A custom request and approvals desk built around how your teams work, as an alternative to ServiceNow. First version in five working days. You own the code and the data.
Or send us your ServiceNow invoice and we'll compare the cost within 48 hours.
13 years in enterprise AI. Trusted by:
Built for these teams
- IT
- HR
- Finance
- Procurement
- Facilities
- Legal
Why Skcript
Why teams build with Skcript
01
A global business
We build software for teams in North America, Europe, the Middle East and Asia.
02
13 years in enterprise AI
We have built AI systems for enterprises since 2013.
03
Our own products in production
We build and run FeatureOS and SupportWire, so we ship and maintain software every day.
04
AI-built, engineer-reviewed
AI helps us write and test code faster. Our engineers design, review and own every change.
Why switch
Why teams are moving off ServiceNow
Quote-only pricing
ServiceNow does not publish prices. You pay per fulfiller, plus add-ons, on an annual contract.
A full suite for a few forms
Many teams only use the catalog and approvals, but buy into the whole platform.
Admins for every change
Changing a flow or an approval rule often needs a certified admin or a platform team.
Slow rollouts
New catalog items and workflows wait on implementation partners and release cycles.
Ownership
You own it. No lock-in.
- You own the code and the data.
- It can run in your cloud, in the region you choose.
- You can take it in-house at any time.
Before and after
The same request, built for your process
Switch between the two screens to compare a ServiceNow requested item with the same request in a custom request desk.
catalog / laptop-request
16 fields on the ServiceNow form. Your team needs 3.
What's included
What an in-house request desk includes
A custom request desk with AI, built for your teams. You own the code and the data, and we host and maintain it.
01
Request portal and catalog
One place for employees to ask for access, equipment, purchases and exceptions, with forms that only ask what you need.
02
Approval chains
Multi-level approvals, delegation and rules by amount, team or role.
03
Fulfillment tasks and SLAs
Tasks go to the right team, with timers and reminders when a request stalls.
04
Your data in your region
The request desk runs in your cloud or ours, in the region you choose.
05
Code you own
You own all of the source code.
06
Hosting and maintenance
We host, fix and update the request desk. When you need a new form or approval rule, we add it.
By industry
Built for how your industry works
Pick your industry to see the objects and workflows we would start with.
Objects in a it and employee services request desk
- Access requests
- Hardware requests
- Software licenses
- Approver groups
Workflows in a it and employee services request desk
- Access grant with manager then owner approval
- Laptop provisioning
- Offboarding
IT request desk screenshot [TODO]
Case study
Example project
- Company type
- [TODO]
- Seats
- [TODO]
- What ServiceNow cost
- [TODO]
- What replaced it
- [TODO]
- Build time
- [TODO]
Demo screenshot or video [TODO]
Before the engagement kicked-off, they did their homework to understand the users to who we are building the product. So from day 0, we both were on the same thought-process.
How it works
How we build your request desk in five days
After launch, we keep updating the request desk with you under one flat engagement.
Standard org: up to [TODO] catalog items, [TODO] requests and [TODO] integrations. Larger orgs are scoped on the call.
Migration
How to migrate from ServiceNow
For a standard org, we export, map, run both systems side by side, then switch before your renewal date. Larger orgs are scoped on the call.
01
List what you use
We list your catalog items, variables, approval rules and flows, and you pick what to keep.
02
Export your data
We export requests, items, approvals, users and groups through ServiceNow list exports and web services, and pull attachments separately.
03
Rebuild and import
We rebuild the catalog, forms and approval chains, map ServiceNow IDs to new records, and import your history.
04
Switch before your renewal date
Both systems run side by side while your team checks approvals and notifications. We time the switch to your ServiceNow renewal date.
What moves
What moves and what you stop paying for
Tick what you have in ServiceNow today. It all moves to the new request desk, and these ServiceNow costs go away.
Your migration checklist 00 of 7
No longer needed 06
- 01 Per-fulfiller licenses removed
- 02 Implementation partners removed
- 03 Certified admin hours removed
- 04 Unused modules removed
- 05 Add-on SKUs removed
- 06 Waiting on release cycles removed
Standard org: up to [TODO] catalog items, [TODO] requests and [TODO] integrations. Larger orgs are scoped on the call.
Time on this page hours, minutes, seconds
Cutover window 72:00:00 for a standard org migration
Your current cost
What you pay ServiceNow today
ServiceNow sells by quote on annual contracts, so the plan prices here are third-party estimates. Enter your number of fulfillers to see a rough yearly cost. [TODO: verify typical annual contract range]
ServiceNow plan
Estimated prices per seat per month from costbench.com, checked October 25, 2026. Vendors do not publish list prices. Your contract may differ.
Your yearly ServiceNow cost
per year at estimated price. This does not include add-ons, implementation or consultants.
Skcript: [TODO] per year, with no per-seat fees.
Start your request desk project Book a scoping call
Or send us your ServiceNow invoice and we'll compare the cost within 48 hours.
Pricing
How much does a custom request desk cost?
The price depends on your teams and your approval rules. There are no per-seat fees. A 30-minute scoping call gets you a quote.
After launch, we keep updating the request desk with you under one flat engagement. Skcript: [TODO] per year.
Example
- Seats
- [TODO]
- ServiceNow plan
- [TODO]
- Annual cost
- ServiceNow [TODO] vs Skcript [TODO]
Example only. Your numbers come from your invoice.
Scoping
Tell us what you need
Pick what you need in your request desk. We bring a plan to the call.
Your request desk outline
- Modules
- None yet
- Objects
- None yet
- Integrations
- None yet
- Workflows
- None yet
Rough scope only. We confirm it on a 30-minute call.
Security
Security and access control
- SSO [TODO: confirm]
- Roles and permissions [TODO: confirm]
- Audit logs [TODO: confirm]
- Backups [TODO: confirm]
- Data residency [TODO: confirm]
Where your data lives
Your request desk can run in a US cloud region, or in your own cloud account. [TODO: confirm provider and region]
FAQ
Questions about building your own request desk
Can we replace ServiceNow for just requests and approvals?
Yes. Many teams only use the service catalog and approvals. We build a request desk for that, without the full ITSM suite.
How long does it take to build a custom request desk?
For a standard org, the first version is ready in five working days. Larger orgs are scoped on the call.
Can I export my data from ServiceNow?
Yes. ServiceNow lists export to CSV, Excel, PDF, XML and JSON, and its web services can pull data in bulk. Attachments are pulled separately.
Do our ServiceNow flows move over?
Not automatically. Flows and business rules do not export in a portable format, so we rebuild them from your current logic.
Can you rebuild multi-level approvals and delegation?
Yes. Multi-level chains, delegation and rules by amount or role are standard parts of the build.
Who owns the code?
You do. The code and the data are yours, and you can take the request desk in-house at any time.
What does built with AI mean for quality?
We use AI to write and test code faster. Our engineers design, review and ship every change. Skcript has built enterprise AI systems for 13 years.
Is Skcript affiliated with ServiceNow?
No. Skcript is not affiliated with ServiceNow. Product names are used only to describe what we replace.
Skcript Applied Labs
Start your custom request desk project
A 30-minute call to go through your requests, your approval rules and what you pay ServiceNow today.
Or send us your ServiceNow invoice and we'll compare the cost within 48 hours.
You can also write to us at business@skcript.com.